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OUR PURPOSE
ZENSQUAD is dedicated to enhancing customer experiences by offering tailored solutions such as virtual assistants, contact center operations, medical support, customer acquisition, tech assistance, and back-office support.
We strive to transform customer interactions into lasting, positive experiences, fostering satisfaction, loyalty, and growth for businesses and physician practices.
ZENSQUAD LEADERSHIP
Richard Bledsoe
President, Founder
Richard Bledsoe has three decades of executive leadership experience, specializing in customer service and digital marketing. He has overseen back-office operations and customer experience for some of the world’s top brands.
Sherie Ouano
Operations Director
Sherie is a licensed Registered Nurse with over 15 years of experience working alongside office-based providers across a wide range of specialties. She brings a unique operational expertise to the healthcare field. Her experience with EMR software implementation, practice management, front and back office operations, and medical scribe services allows her to implement customized support solutions that adapt to each clinic’s needs.
Amberlyn Jackson
Marketing Director
Amberlyn is a seasoned marketing professional with hands-on experience across diverse industries. She has successfully partnered with online retail brands, a popular hair salon chain, and a medical device firm to develop innovative marketing solutions.
ZENSQUAD ADVISORY BOARD
Dan Crane
Executive Board Member
Erica Pilling
Practice Administrator
